Q: What is "Proofing"?
A: This is the interaction between the customer and the artist in which the customer must give the okay on the custom made bobblehead prior to shipping. This communication is done via email soon after the purchase of most bobbleheads (the exception being those where the customer selected 'Faster' or 'Fastest' for a sculpting option).
Q: When is there a proofing process?
A: Proofing is available to you at no charge on all standard body bobbleheads and fully customizable bobbleheads with 'Standard' Sculpting and 'Fast' Sculpting options. Proofing is not available on our 'Faster' Sculpting and 'Fastest' Sculpting options because of the time the proofing process adds to the production schedule. Please keep in mind that the ship date of your doll is directly affected by the amount of changes required on your bobblehead.
from http://www.bobbleheadso.co.uk/faq
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